Laptop or O/S problem

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Laptop or O/S problem

dblcar123
Newbie
Joined: 02 Apr 2017, 19:32

02 Apr 2017, 19:35 #1

My friend has a Toshiba C55t-C5300 laptop. She is able to power up the laptop but cannot log on to it because the internal keyboard is frozen. The keys to the "Cap Lock" and "Num Lock" were already lit up when it got to the sign in page. None of the keys on the keyboard are working and the laptop is out of warranty. Is this a driver issue or a Windows 10 issue or neither one? Appreciate any advice. Thank you.
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1101doc
Admin
Joined: 13 Apr 2012, 15:51

02 Apr 2017, 20:57 #2

Have you tried an external keyboard?
Neurons that fire together wire together.
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